In the early 2000s, consumers typically used two touch-points when buying an item, and only 7% regularly used more than four. Today,...

If you want to build a great product you have to think about your customer first. Customer experience, or CX, is the process of creating...

As businesses continue to invest in the internet of things (IoT), it's essential to plan how you'll connect your devices. Here are five...

In today's society, we are constantly pushed to the point of perfection. With social media platforms, advertisements, and people who have...

The next generation of messaging powered by AI and IoT is more interactive and efficient while empowering high-touch customer engagement.

The business world of the future is changing. IoT (Internet of Things) pushes technology into new realms that will help capture a...

Discover how telcos can leverage the power of IoT to drive growth and unlock new revenue streams. Explore the opportunities and challenges i

Innovation has more than transformed our world. It has redefined it in countless ways, including developments in science and technology....

In the past few years, we've witnessed a whole lot of talk about circularity and sustainability. The concept of "conserve, reuse,...

Life on-demand, delivered for instant gratification at a low cost and minimum commitment. Today people choose to buy less and share more...

Nature is a symbol of survival and wisdom. We live in an era where we have been able to destroy nature even more than our ancestors did....

As we start with 2021, it is customary to look at key industry predictions widely circulated by various analyst firms. Connected devices...